Greetings.  If you’re interested in me or in my abilities to help find solutions to your challenges, or to develop or advance your strategies and goals, I’ve put together an outline of rapid-fire qualifications.  These attributes come from my always-evolving education, experience and expertise.  I have passion for what I do and gain excitement and motivation when I’m challenged for solutions.  Contact me for amplification and examples.

My career involves working in and with government, private enterprise and the not-for-profit sectors.   I’ve worked closely with public organizations to find creative and innovative ways to be more effective and be more efficient.  For government and public organizations, this can translate to implementing more effective methods to collaborate internally, across departments, and externally with constituents, members and stakeholders.  Today’s successful solutions must utilize a combination of proven, conventional processes and new communication technologies. My work in private sector has been helping businesses gain or expand their foothold in the government and non-profit communities.

I have a strong foundation in public administration and affairs, citizen engagement, and government-citizen communication processes. Coupled with my knowledge, experience and vision for Web 2.0 and social media in the public sector, I offer a unique skill set to agencies and organizations to successfully advance the adoption of these collaborative technologies and their strategies either incrementally or at the enterprise level.  My qualifications include:

Dedicated, high performance executive with 27 years in the public (government) and private sectors.

Maximize institutional performance within public and private organizations through the planning, administration and evaluation of programs and processes, especially in the use of new information and communication technology strategies.

Experienced leader in enterprise collaboration, social media, content management solutions, and social networking tools.

Demonstrated ability to lead organizations through business transformation processes and disruptive technologies realizing a real ROI (in both sectors) and how to achieve it.

Strong orientations in operations and strategic direction.

Key contributor to enterprise-level planning and decision-making. Valued advisor to organization and to its customers, vendors and partners. Recently interpreted new business models and strategies for software tech team’s build out of Web 2.0 solutions for public sector applications.

Effective and accountable in high-profile executive roles.

Proven ability to overcome complex business challenges to achieve clear objectives and secure stated goals. Able to make sound, high-stakes decisions under pressure using experience, thoughtful reasoning, objectivity, purpose and even humor.  I possess a strong work ethic coupled with passion and mutual respect for others.

Inspires top performance from work teams.

Accomplished self-starter and motivator creating, explaining and driving clear expectations and tactics among team members and other contributors. Responsible for many “firsts” that broke new ground and removed barriers around institutional practices.

Proven ability to identify challenges, respond to contributing factors, and execute best practice solutions.

Assessing conventional forms of workflow processes, communication and administrative policies that achieve results and incorporating new technologies solutions such as CRM, KM, ECM and social media strategies to achieve greater results; bringing greater value to and profits gained from internal and external relationships.